General Questions

Why did you start Rifftime?

Rifftime was born out of a need. The need to provide musicians the tools and means to manage their own careers and retain a greater percentage of their profits. With the music industry in disarray, an antiquated manager/agent infrastructure, and declining CD sales, artists need a new way to promote themselves and sell their wares - Rifftime!

Who uses Rifftime?

Rifftime has something for everyone. With the highest compensation rate in the industry, artists can create and sell their own, quality music products. Fans are provided a "backstage" pass into their favorite artists through songs, lessons, touring information and more

What makes Rifftime different from other social media music sites?

Rifftime is a complete package, the real deal. We are not just a streaming radio station or a few widgets.

Rifftime provides the ability to sell lessons, tracks, clips, concert footage, written music, samples, scores and any other digital assets you want to produce, sell, or give away for free right on your part of the Rifftime site. Rifftime provides you the marketing tools to post tour schedules, clinics, press kits, photos, bios and more.

It's FREE! - We mean really free, not just free to join, then pay a monthly fee. We mean zero cost to set up, and zero monthly fees. We make money when you make money.

What forms of payment do you accept?

We accept all major credit cards and utilize Stripe for all credit card transactions. Stripe is certified to PCI Service Provider Level 1, the most stringent level of security certification.

Which cards and payment types do you accept?

We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

I am an artist; what will you create for me if I record with Rifftime?

You will have the option of filming music lessons, live set videos, and/or an interview with us in our studio. This content then populates a store you create on the site. We include social media pushes to notify our followers that you are a Rifftime artist.

For Artists

How does Rifftime work?

It's super easy to get going. It takes about 2 minutes to set up an account and begin to upload and sell your content. Simply fill-in some basic info, hit submit and voila, a star is born! Once your storefront is populated, you will want to go out to your fans and friends and announce your new home.

If I am already on a label, can I use Rifftime?

Absolutely! We encourage artists who are signed on to labels to utilize Rifftime as the marketing arm that they control - enhancing what the labels are already doing.

Will Rifftime work on my internet browser?

Rifftime works with the latest version of Firefox (v 15 and up), Safari (v 6.0 and up) and Internet Explorer (v 9.0.8 and up). If you are having trouble, please update your browser to the latest version.

How do I get started on Rifftime?

Simple. Click here. Fill in the basic information and your store is up and running in just a few minutes!

What do I need to setup a Rifftime store?

  • A well written (and concise) biography.
  • Some beautiful photos of you in various performing situations (5-10 is a good number)
  • Music! Load up your songs and start to sell!
  • Lessons. 5-10 minute long lessons on anything you want (instrumental performance, song writing, arranging, singing, equipment setup, etc...).
  • Behind the scenes videos. These are the "what happens behind the scenes as me and my fellow musicians rehearse and prepare to get on the stage", videos. Make it fun and entertaining!
  • Your touring/gig schedule

Are there any costs associated with setting a store in Rifftime?

No. That’s right, zero cost to set up and maintain a store. Not even a nickel a month.

What is my percentage of the proceeds from Rifftime sales?

Rifftime compensates artists 80% of all sales that go through your store. That’s the highest compensation rate in the industry.

How do I track sales?

You can track sales 24/7 through your Rifftime store. See how your latest lessons and songs are selling and always know what the next check from Rifftime will bring!

Technical Questions

How much technical knowledge do I need in order to participate in Rifftime?

None. That’s our job. Just go out and create great content for your store. To publish requires no knowledge of html or other web languages.

Will Rifftime compete with my other web marketing? (websites, Twitter, Facebook etc...)

Not at all. In fact, Rifftime embraces those wonderful resources and embeds them into your Rifftime store. Use them all!

How is licensing handled in Rifftime?

If you want all of the gory details, click here... The simple explanation is that any material you publish to the site, we assume you have the rights to sell and/or perform. You are responsible for paying royalties for any material where you do not have rights.

Who controls the rights to my music?

You do. It’s yours, you created it, you should own it.

What file types are required for publishing into Rifftime?

For Video Uploads:

For the ultimate playback experience of your lessons, Rifftime recommends using the following video settings:

  • Movie size 720 x 1280
  • Rifftime accepts the following formats for upload:
    • MP4 Video
    • MOV (Quicktime)

For Song Uploads:

Rifftime works best with .mp3 and .mp4 (Quality: 256 Kbps)

  • Rifftime accepts the following formats:
    • x-m4a
    • MPEG Audio
    • MP3

For Photo Uploads:

Rifftime works best with photos that are 800x450px in size.